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"Smart Service Management"

Tuesday, June 4, 2024 at 1pm ET

With increased demand from IT teams, leaders are looking for ways to drive efficiencies through Smart Service Management.  From improved self-service to automation to the use of Conversational AI, leaders are adopting modern ITSM platforms to enhance team performance.  Attend this webinar to get real-life examples of how teams are expediting response time, decreasing team drain, and increasing self-service adoption.  Teams are looking for ways to reduce the manual ‘toil’ allowing them to allocate more time to more strategic initiatives, thorough change management and more meaningful end-user support.

• Stop spinning your wheels on manual processes
• Drive self-service adoption with stellar portals
• Adopt Conversational AI to reduce ticket volume
• Go beyond IT for full enterprise service expansion

Speakers:

Andrew Graf, Chief Product Officer, TeamDynamix

Ralph Boethling, Senior Programs Manager, San Francisco Health Plan

Terry Sweeney, Moderator, InformationWeek

 

Offered Free by: TeamDynamix
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